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Reviews for Harpeth River Oaks

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Posted On: 8/6/2020

Wonderful staff... great maintenance crew!!

I’ve lived here at the complex 1 year. The leasing staff & management are incredibly conscientious & professional & the Maintenance crew, Brandon & Rob, are the best. I met more with Brandon & I have nothing but praise. Problem.. resolved. Excellent. It’s beautiful here & the location is ideal. The new Pest control is excellent. It is Franklin & woodsy, but these pest people are great. Moving on but just wanted to give a good review for some really good people.

By: Kerrie Kovach Verified Resident

Source: Property Site

Posted On: 6/12/2020

Excellent Staff and Ownership

I would like to commend the staff and ownership of HRO apartments for how they have handled the situation caused by the CORONA VIRUS. While protecting the staff from exposure they have continued to not let us, the residents, go wanting. In particularl, I want to commend the head of maintenance, Brandon, for his immediate attention to any of use whole have had an emergency. Despite his potentially being exposed to the virus . I know of this commitment first hand. He did wear a mask. Wise man. Thanks to all of you. Brad

By: Bradford Plumley Verified Resident

Source: Property Site Read Property Manager's Response

Thank you Brad! We appreciate your kind words and will make sure Brandon sees this as well. We're lucky to have him!

Posted On: 5/26/2020

We love it!

I have been living at Harpeth for nearly 2 years and have absolutely loved it. I’m a single mother, so safety and comfort are important to me. Harpeth has both and even more. We have always been treated so well by the staff, they really do go above and beyond for residents.

By: Megan Gary Verified Resident

Source: Property Site

Thank you Brad! We appreciate your kind words and will make sure Brandon sees this as well. We're lucky to have him!

Staff:

Posted On: 5/10/2020

Flowers

Want to thank the staff for giving out flowers to mothers on Mothers's Day. So thoughtful and sweet. Staff here are wonderful people. We love them.

By: Vernon Eikenberry Verified Resident

Source: Property Site Read Property Manager's Response

Thank you so much! We're glad to see that they were enjoyed by everyone. Hope you are doing well. Nicolle Meadows

Posted On: 9/30/2019

New Resident

I'm a brand new resident of Harpeth River Oaks and so far I've been really impressed and pleased with this community! Kelley has been SO helpful and willing to assist me with any concerns or questions without ever making me feel like a burden ( I've had a lot of questions as a relatively new apartment renter). Brandon has been quick with any of my requests and very kind in doing so! That being said, it's made the move-in so much easier. I'm already growing comfortable and look forward to spending time in this community.

By: Sarah Verified Resident

Source: Property Site

Thank you so much! We're glad to see that they were enjoyed by everyone. Hope you are doing well. Nicolle Meadows

Posted On: 8/22/2017

New Renter

Staff was very helpful during the selection and decision process. Maggie O'Neil was patient with us and made the process easy and enjoyable. All of the provisions of the lease were explained well. Follow-up on our questions was excellent. Minor service and repair issues were resolved promptly after we moved in.

By: Mike Edwards Verified Resident

Source: Property Site

Thank you so much! We're glad to see that they were enjoyed by everyone. Hope you are doing well. Nicolle Meadows

Posted On: 8/16/2017

New arrivals and happy to be here.

After our first month we are very pleased with the facility and the service. Maggie O'Neil has been great to work with. She was honest with thoughtful with us while we were making our decision. She has been thorough and careful to follow up on anything that we have needed since we arrived.

By: Mike Edwards Verified Resident

Source: Property Site

Thank you so much! We're glad to see that they were enjoyed by everyone. Hope you are doing well. Nicolle Meadows

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Harpeth River Oaks
1000 Champions Circle
Franklin, TN 37064 (615) 794-9449